OpsDesk
Flight Operations Platform
The system our operations team runs every flight on — from first enquiry to final invoice. Built for us, by us.
Request received
LoggedFlight created
OpenFlight completed
Services renderedFlight closed
Push to Back OfficeManager check
VerifiedFinance check
VerifiedExported for billing
BilledEvery charge on every invoice, checked twice before being exported for billing.
01DASHBOARD
Every open flight, permit and invoice, one glance.
Dashboard
Overview of all active flights — all times UTC
1
Local Ground Handling
3
Flight Permits
2
Ferry / Overseas Handling
2
Adhoc Services
Local Ground Handling View all
| Flight Ref | Operator | A/C Reg | Route | Date (UTC) | Status |
|---|---|---|---|---|---|
| 9VABC_WMSA-WSSL-VHHH_20260718 | ABC Aviation | S19VABC | WMSA→WSSL | 2026-07-18 | Draft |
| S29VABC | WSSL→VHHH | 2026-07-18 |
Flight Permits View all
| Flight Ref | Type | Operator | Route | Date (UTC) | Status |
|---|---|---|---|---|---|
| URGENT123_WSSL-VTBS_20260722 | Ad Hoc | ABC Aviation | WSSL→VTBS | 2026-07-22 | Draft |
| TEST111_RKSI-VVPQ_20260721 | Block | TRIAL AVIATION | RKSI→VVPQ | 2026-07-21 | Draft |
02FLIGHT CREATION
Every sector and service, captured on one record.
New Ground Handling — WSSS
Changi Airport
A. General Information
B. Flight Schedule (UTC)
| Sector | Flight No. | Registration | From | To | ETD (UTC) | ETA (UTC) |
|---|---|---|---|---|---|---|
| S1 | ABC111 | 9VABC | WMSA | WSSL | 18/0230 | 18/0345 |
| S2 | ABC111 | 9VABC | WSSL | VHHH | 18/0630 | 18/1005 |
03BACK OFFICE
Every vendor invoice checked against every service delivered.
Back Office
Review and process completed flights before Finance billing
Local Ground Handling
| Flight Ref | Operator | A/C Reg | Route | Date (UTC) | Actions |
|---|---|---|---|---|---|
| VPTRY_WMSA-WSSS-VHHH_20260717 | TRIAL AVIATION | S1VPTRY | WMSA→WSSS | 2026-07-17 | Push to FinanceReturn to Ops |
| VHTEST_WMSA-WSSL-VHHH_20260727 | ABC Aviation | S1VHTEST | WMSA→WSSL | 2026-07-27 | Push to FinanceReturn to Ops |
Flight Permits
No flights in this group.
Ferry / Overseas
No flights in this group.
04FINANCE
The second check, then a clean export for billing.
Finance
Records ready for invoicing
3
Ground Handling
0
Flight Permits
0
Ferry / Overseas
0
Adhoc Services
Local Ground Handling
| Flight Ref | Operator | Route | Bill To | QuickBooks | Actions |
|---|---|---|---|---|---|
| VPTRY_WMSA-WSSS-VTBS_20260724 | TRIAL AVIATION | WMSA→WSSS | TRIAL AVIATION | Pending QB Export | Export to QBReturn to B/O |
| VHTEST_WMSA-WSSL-VHHH_20260727 | ABC Aviation | WMSA→WSSL | ABC Aviation | Pending QB Export | Export to QBReturn to B/O |
0
Handling flights at Changi and Seletar, managed end to end.
Overfly and landing permits — seasonal programmes and ad-hoc, tracked from application to approval.
Delivery flights and worldwide handling coordination, every stop in one record.
The one-off jobs that don't fit a template — captured and billable, not forgotten.
Where every vendor invoice meets every service delivered. Nothing passes unchecked.
The second check. Verified, reconciled, exported to accounting.
Operational and financial reporting, on demand — the numbers most platforms make you beg for.
Every vendor, every rate, one source of truth.
Every client relationship, from first enquiry onward — held in-house, shared with no one.
For years, every flight we handled lived on a paper flight summary. It worked — until 2020, when COVID made paper impossible overnight. We moved the whole process onto shared drives and folders. It kept us flying, but we knew it was a workaround, not a system.
The off-the-shelf platforms were built for someone else's operation, priced for someone else's budget — and every one of them meant putting our clients' data on somebody else's servers.
So we built our own.
OpsDesk isn't a product. It's how we work.
Phone
Address
690 West Camp Road, #09-11
JTC Aviation 2 @ Seletar Aerospace Park
Singapore 797523
Operations
AFTN: KLAXHSNN
SITA: SINBAXH